Shipping And Return
SHIPPING POLICY
-
We process and ship orders within 2-3 business days after receiving payment
-
All orders are shipped via Australia Post
-
Shipping costs are calculated based on the weight of the package and the delivery destination
-
Once your order has shipped, you will receive a tracking number via email
-
Please note that delivery times may vary depending on the destination and unforeseen circumstances (e.g., weather conditions, customs delays, etc.)
-
It is the customer's responsibility to provide accurate shipping information. We are not liable for lost or delayed orders caused by incorrect addresses or other shipping-related issues
-
If a package is returned to us due to an incorrect address or failure to pick up the package, the customer will be responsible for the additional shipping costs to resend the package
-
We offer international shipping. However, shipping times and costs may vary depending on the destination country and local customs regulations. Customers are responsible for any customs fees or taxes that may be applied to their orders
-
We use international carriers for deliveries, and shipping costs are determined by the weight of the package and the destination country
-
Please note that international shipments may take longer to arrive and are subject to possible delays due to customs processing
RETURN POLICY
-
We do not accept returns or exchanges for any reason.
All sales are final.
-
If your package is damaged during shipping, please contact us within 24 hours of receiving the package. Include photos of the damaged item and packaging, and we will work with you to resolve the issue.
-
If you have any questions or concerns, please feel free to reach out to us.